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Resolved RO CSVI 8.9.1 looping

  1. vmurphy
    vmurphy
  2. RO CSVI
  3. Thursday, 02 November 2023
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Hi,
I just installed RO CSVI 8.9.1 to resolve the error (last updated column) from 8.9.0
When I try to run one of my import jobs now, it just loops and never completes.
It displays:
Total Result Status
Product price Added: 720
Product price Information: 104
Product price Skipped: 280
Processed 1000 lines
Total Result Status
Product price Added: 720
Product price Information: 104
Product price Skipped: 280
Processed 1000 lines
Total Result Status
Product price Added: 720
Product price Information: 104
Product price Skipped: 280
Processed 1000 lines
Total Result Status
Product price Added: 720
Product price Information: 104
Product price Skipped: 280

Any ideas?
0
Responses (10)
vmurphy
vmurphy
Accepted Answer Pending Moderation
FYI, the import involved is for J2store prices.
I've attached the XML of the template.
Attachments (1)
csvi_templates_www.bimeda.ie_20231102.xml
  1. more than a month ago
  2. RO CSVI
  3. # 1
vmurphy
vmurphy
Accepted Answer Pending Moderation
Update:
I was able to get the import to complete by increasing the "limit" field on the import from 1000 to 5000.
The import file had 3369 lines in it.
  1. more than a month ago
  2. RO CSVI
  3. # 2
roderic
roderic
Accepted Answer Pending Moderation
I have the same issue, it loops whatever setting you have set it to. The cronjob should ignore this setting when it is set to no, but it doesn't. Adding form.use_in_cli="no" to the cronjob makes the cronjob at least finish normally.
  1. more than a month ago
  2. RO CSVI
  3. # 3
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

Thank you for the information. We have indeed added an option to add batching to the cronjobs.As Roderic mentioned you can add that option to the cronjob or you can set the option to use the system limits to No in the template itself. However this should be the default.

We will have a look at what might be causing this and get back to you.

Roderic, how many records are you importing?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 4
vmurphy
vmurphy
Accepted Answer Pending Moderation
Thanks Roderic for the tip on the --form.use_in_cli = "no"
I've added that to all my import jobs just to be sure.
The system limits setting in the templates is already set to "no" but it seemed to be ignoring it.
  1. more than a month ago
  2. RO CSVI
  3. # 5
roderic
roderic
Accepted Answer Pending Moderation
I actually think that setting the setting to yes in the template, is the thing that made it work. So yes=no and vice versa.

Roland, Im importing 11121 records.
  1. more than a month ago
  2. RO CSVI
  3. # 6
vmurphy
vmurphy
Accepted Answer Pending Moderation
Ah booleans will be the death of us all :)
  1. more than a month ago
  2. RO CSVI
  3. # 7
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please load the attached patch file and check the looping issue. Fix in patch file should solve it. Let me know on how it goes.
Attachments (1)
patch_cron_2023_11_03.zip
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 8
roderic
roderic
Accepted Answer Pending Moderation
This patch seems to have fixed the issue. With the setting to no and no additional cron parameters, the cronjobs finish succesfully. Thanks
  1. more than a month ago
  2. RO CSVI
  3. # 9
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Roderic,
Thank you for confirming patch is working. This fix will be included in upcoming RO CSVI release.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 10
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