Can I reopen this?
I just exported Bundles and the values are missing, I just see the ~ separators for the bundles in the export file.
I wanted to create an export file that I have as an example for the import.
Kind regards
Sigrid
Hello Sigrid,
I created this issue as new topic as the other topic was set to solved.
Please post export debug log to check. To get debug log see How to collect debug information? document. Do you see empty values for all variants or only for few?
Kind regards,
Tharuna
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Hi,
thanks
The empty values are for all variants.
Kind Regards
Sigrid
Hello Sigrid,
Thank you for posting debug log. I don't see anything wrong with debug log as well as Variants export. Testing bundled product export in my local server works fine. For the Bundled product type do you have products added in Apps tab in J2Commerce? I don't see any other reason to not get empty bundled product name and bundled product skus.
Kind regards,
Tharuna
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Hi,
yes, I have the bundles.
in the export there is a various number of ~.
So I guess it is seeing the products but not adding the values.
We have a dev-environment. I can give you access. I have added the site details and some additional information.
Best regards
Sigrid
Hi Sigrid,
I just want to know if you are using any 3rd party extension for Bundled products? I am asking this because I see more fields on Apps tab than I see on my local test site with J2Commerce for Bundled products. That could be a reason we are seeing different output in export.
Can you also post (S)FTP details of dev site? You can update Site Details tab in your previous reply.
Kind regards,
Tharuna
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Hi Tharuna,
no, I am using the J2Store Bundle Products app.
And I have another J2Store app to add Users automatically to specific User Groups, if they buy a product.
I will add FTP in the other reply
Best regards
Sigrid
Hi Sigrid,
Thank you for posting the requested details. I was able to find the cause for empty bundled product values and fix it. I have loaded patch file on your dev site and see export getting values now. Please run the export and check.
I am attaching the patch file in case you need to load the patch file on your live server. Let me know on how it goes.
Kind regards,
Tharuna
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Hi Sigrid,
Thank you for confirming patch is working. This fix will be included in today's RO CSVI release.
Kind regards,
Tharuna
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