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Resolved Product Options & Descriptions not showing

  1. Leah
    Leah
  2. RO CSVI
  3. Sunday, 04 January 2015
  4.  Subscribe via email
:unsure: Hi!

I'm having weird troubles getting my product import to work properly and not leave anything out.

I've added shoe sizes using custom_title and custom_value separated with ~

I've also go product descriptions under product_desc and I even changed all commas to dashes incase CSVI mistook them as separators.

BUT... neither the product descriptions or size options are showing up on the frontend, am I missing something??? knowing me it'll be something small quick and easy which is embarrassing but I really do need to get this sorted please!

Joomla 3.3.6
Virtuemart 3.0.2
CSVI Pro 5.2

Attached is part of my CSV file which I'm trying to import
my domain is - http://www.newrockboots.com.au and to check an example of one which is uploaded via csv - https://newrockboots.com.au/shop-online/oxido-collection/m-391-c3-detail

Please help! my site has been down for months after being hacked and has cost me a fortune to get back up online :(
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Responses (3)
Leah
Leah
Accepted Answer Pending Moderation
*** Update: I have "fixed" the size option issue, I stupidly had custom_value twice with no custom_title :S

BUT, my descriptions are still missing in action and I'd love to find them!

adding link to the csv file as I don't think it uploaded on my original post -

http://www.newrockboots.com.au/Products-JAN-M-O.csv
  1. more than a month ago
  2. RO CSVI
  3. # 1
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Leah,

It is indeed something small, look at this:
me,product_desc ,prod
You have a space after the product_desc fieldname. Remove that and you should be good to go.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 2
Leah
Leah
Accepted Answer Pending Moderation
Ugh! Thanks Roland!!! me and my stupid rushing to get it done strikes again!
At least it was a little thing, thanks again you have been a huge help as always :)
  1. more than a month ago
  2. RO CSVI
  3. # 3
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