Support is online

Product Export Server Timeout #62514

Resolved CnP opened this topic Sunday, 26 April 2020 · 2 replies
Author

Hello,

I am trying to export products from one category, with the option Include/Exclude categories (Include), but I am getting a

504 Gateway Time-out

What am I doing wrong?

Support

Hello,

504 Gateway Time-out

This error means that your server is not able to handle the export in the set maximum execution time. In your export template on File tab set From record to 1 and To record to 11, save the template and export. Check if you are able to export 10 records.

Also post the debug log of your export to check the fields you are trying to export. To get the debug log check How to collect debug information? document.

Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory

Author

Aha, thanks for the hint. That worked, adjusting the from to records.

Log in to reply to this topic.