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Resolved Product export Internal Server Error

  1. barracuda69
    barracuda69
  2. RO CSVI
  3. Thursday, 05 October 2017
  4.  Subscribe via email
Hi,

Is there a way to group products being exported by X (like we do when importing) so that we can avoid internal server error when exporting large number of products?

The strange thing is that we were using a previous version without any problems for the same e-shop under Joomla 2.5 and now in Joomla 3.8 we are getting the Internal Server Error. Could it be a misconfiguration?

Thanks!

Dennis
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Responses (24)
barracuda69
barracuda69
Accepted Answer Pending Moderation
Hi Tharuna,

It produces the same error even with 10 items... Something must be off... don't know what...

Any other ideas?

Thanks again!

Dennis
  1. more than a month ago
  2. RO CSVI
  3. # 21
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Dennis,
Whats the hostname set in CSVI settings for your new site? You can check it by going to Dashboard page and click on Options button on right side. See if its set correct. One other thing you can check is if any firewall is enabled on your site. Firewall can block the requests sent to front end to generate SEF URLs.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 22
barracuda69
barracuda69
Accepted Answer Pending Moderation
Hi Tharuna,

It's http://www.adagio.gr/2017 which is the directory the new site is located.

No, no firewalls yet... I have to finish up with the xml before I proceed to these ;-)

Thanks

Dennis
  1. more than a month ago
  2. RO CSVI
  3. # 23
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Dennis,

Seems like we are getting closer to identify what is going wrong with the site. So, you said the issue occurs even when the count is set to 10. Can you check if there is anything in the database table called csvi_sefurls?

The number 500 or 10 indicates how many URLs are posted to the server to translate into a SEF URL. The smaller the number the more requests are being send. How many products do you have? Perhaps it works if you not decrease but increase the number so less requests are send.

One other thing you may want to run by your hosting provider is to see if the website is allowed to call itself.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 24
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