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Problem with import VM product #7429

Open roman5555 opened this topic Saturday, 27 June 2015 · 9 replies
Author

Hi, i have problem .

When i import products from CSVI i dont see product in page : http://elisakity.itemedia.sk/produkty

I must manual save product and after i see product.

can you help me fix it ? thanks

Support

Hello,

Use the published field and set it to Y. This way you tell VM that the product is published.

Kind regards,

RolandD

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Author

I'm all be published. And i have published column in import file.
Products are also in the VM and the Custom Filter Pro. Except not shown on the category page.

When I click VM in the administration of the product and immediately click Save product is already appearing on the category page.

Support

Please provide the information as requested at the top under Looking for a useful answer?.

Kind regards,

RolandD

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Author

Hi,

I have Joomla 3.4.1
VM 3.0.9.4
CSVI 6.0rc1

Support

One more question, are you using SEF URLs on your site? If so, it is the caching system that prevents the product from showing up instantly. By saving the product via VM, the cache is refreshed and that is why you would see that. I see no issues with your file or import run.

So you would need to refresh the cache or turn of SEF to see the product immediately.

Kind regards,

RolandD

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Author

Hi , yes i´m using SEF url .

I turn off sef url in joomla and VM too but the problem still persists.

i dont using joomla cache. How i can fix it ?

Support

Hello,

So I found where the issue is. The field shopper_group_name has an invalid value. You have set it to star and this shopper group doesn't exist. If you want to apply the product to all shoppers, simply leave it empty. That should do it.

To correct the import of the products with this wrong shopper group you will need to empty the table virtuemart_product_shoppergroups. That would restore showing the products.

Kind regards,

RolandD

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Author

Hi , I remove * from shopper_group_name and import file but problem in not solved.

Author

Problem is solved. I had to first delete all previously recorded Products

thanks

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