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problem to install #8397

Open GabrielB opened this topic Thursday, 14 July 2016 · 1 reply
Author

I need to do a importation and I cant install the last version CSVI PRO.
I had a old version of CSVI and the update give me error, so I unistall the old CSVI PRO and tried intall a new version, but it not install, the error is:
Unknown column 'csvi_setting_id' in 'where clause' SQL=SELECT params FROM #__csvi_settings WHERE csvi_setting_id = 1

My version of Joomla is 3.6

How I can install again the CSVI Pro?
So thanks

Support

Hello Gabriel,
Since you have uninstalled your old version, you need to remove CSVI tables before you do a new install. Go to your database, check for tables starting with #__csvi(# is your table prefix), delete the tables and then try to install the new version of CSVI.

Kind regards,

Tharuna

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