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load from the server does not work #8509

Open drees opened this topic Sunday, 18 September 2016 · 9 replies
Author

load from the server does not work.
the path / home / sites / site44102 / web displays error message "Thegiven path can not be found." .
The path is found by a php file http://www.eboektiekje.nl/Testphp.php. what am I doing wrong.

upload via FTP server does not work. FTP connection could not be established.

Support

Hello,

load from the server does not work.
the path / home / sites / site44102 / web displays error message "Thegiven path can not be found." .
The path is found by a php file www.eboektiekje.nl/Testphp.php. what am I doing wrong.

I see there are spaces in the path, you need to remove these spaces so it is just /home/sites/site44102/web.

upload via FTP server does not work. FTP connection could not be established.

Make sure that you have given correct credentials for the FTP.

Kind regards,

Tharuna

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Author

I'am sorry but it still not works. Can't it be the firewall ???

Support

Hello,
Can you send the screenshot of your load from server settings?

Kind regards,

Tharuna

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Support

Also, as the error says "The given path can not be found.", the path given may not exist, kindly check and confirm on that.

Kind regards,

Tharuna

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Author

Best Tharuna, I am convinced that the data are good at FTP. At the ftp program FileZilla is working fine.
attached screenshots for the Load from server.
ps Your the best.

My english comes from Google Translate. Is not always what I mean. Sometimes it seems so hard. If everything works. I send a tasty cake.

  • Loadfromservera.jpg
  • Loadfromserver.jpg
Support

Hello,

Best Tharuna, I am convinced that the data are good at FTP. At the ftp program FileZilla is working fine.
attached screenshots for the Load from server.
ps Your the best.

Glad to know that FTP option is working. For 'Load from server' option there was a check missing in CSVI when the path is set from folder. The attached patch file will solve the issue. Load the patch file from maintenance menu and check if path to folder works.

My english comes from Google Translate. Is not always what I mean. Sometimes it seems so hard. If everything works. I send a tasty cake.

No problem at all, good enough for us to understand the issue. Don't forget to send the cake to India :)

patch_loadfromserver_2019_09_19.zip

Kind regards,

Tharuna

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Author

bij het test path. Krijg ik geen bevestiging
in the test path. I get no confirmation. But for one site it works oké

can i remove the tmp/com_csvi files from the server??

Of course I want to send it to India.
I'll send some remains fresh. Something local with sugar. Very good.
Where can I send it.

Support

Hello,

in the test path. I get no confirmation. But for one site it works oké

Can you try clearing cache and see it works?

can i remove the tmp/com_csvi files from the server??

Yes, you can. There is also an option in CSVI maintenance menu for cleaning tmp folder. Select CSVI Pro in first select box and in the second select clean temp folder. That should do.

Of course I want to send it to India.
I'll send some remains fresh. Something local with sugar. Very good.
Where can I send it.

Thats so nice of you. Thank you so much, i was just kidding :)

Kind regards,

Tharuna

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Author

The Path works fine.

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