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Resolved Language problem when i try to import Products

  1. Weberalia
    Weberalia
  2. RO CSVI
  3. Thursday, 02 June 2016
  4.  Subscribe via email
Hello, when i try to import virtuemart products (I am testing and i am importing the same file that CSV improved has exported). I have the error you can see in the image.

My language settings in all webpage is spanish and i don´t understand the problem, I think it is trying to import in Netherland.

Thanyou
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Responses (6)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
My language settings in all webpage is spanish and i don´t understand the problem, I think it is trying to import in Netherland.

Can you try to save the template again with Spanish language as selected and see if the error is gone?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Weberalia
Weberalia
Accepted Answer Pending Moderation
Thank you! you are solved that problem.

Now, I have one more problem. When I import, csv import gives me this error:
An error has occured during the import. Below the information received from the server.
Status error: 500
Status message: Internal Server Error
Attachments (1)
secondproblem.png secondproblem.png
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Have a look at 500 Internal server error document which says the causes for the error. If it doesnt help then the cause of the error can be found from your server error logs, your hosting provider should be able to provide these server error logs to check. Please post it here.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
Weberalia
Weberalia
Accepted Answer Pending Moderation
Thank you!.

All permission are correct.
We are not using images
Our PHP version is 5.5.31. This night we are going to update to 5.6.

I attatch in this message the error log from our server
Attachments (1)
error_log-2.txt
  1. more than a month ago
  2. RO CSVI
  3. # 4
Weberalia
Weberalia
Accepted Answer Pending Moderation
Here is the error from the component:

[02-Jun-2016 13:15:05 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416
[02-Jun-2016 13:21:51 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416
[02-Jun-2016 14:23:00 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416
[02-Jun-2016 14:34:05 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416
[02-Jun-2016 14:36:24 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416
[02-Jun-2016 14:39:51 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416
  1. more than a month ago
  2. RO CSVI
  3. # 5
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

Is your Joomla installation up-to-date? This class is available in Joomla 3.5.0 and up.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 6
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