Support is online

Language problem when i try to import Products #8320

Open Weberalia opened this topic Thursday, 02 June 2016 · 6 replies
Author

Hello, when i try to import virtuemart products (I am testing and i am importing the same file that CSV improved has exported). I have the error you can see in the image.

My language settings in all webpage is spanish and i don´t understand the problem, I think it is trying to import in Netherland.

Thanyou

  • languageproblem.png
Support

Hello,

My language settings in all webpage is spanish and i don´t understand the problem, I think it is trying to import in Netherland.

Can you try to save the template again with Spanish language as selected and see if the error is gone?

Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory

Author

Thank you! you are solved that problem.

Now, I have one more problem. When I import, csv import gives me this error:
An error has occured during the import. Below the information received from the server.
Status error: 500
Status message: Internal Server Error

  • secondproblem.png
Support

Hello,
Have a look at 500 Internal server error document which says the causes for the error. If it doesnt help then the cause of the error can be found from your server error logs, your hosting provider should be able to provide these server error logs to check. Please post it here.

Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory

Author

Thank you!.

All permission are correct.
We are not using images
Our PHP version is 5.5.31. This night we are going to update to 5.6.

I attatch in this message the error log from our server

Author

Here is the error from the component:

[02-Jun-2016 13:15:05 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416
[02-Jun-2016 13:21:51 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416
[02-Jun-2016 14:23:00 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416
[02-Jun-2016 14:34:05 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416
[02-Jun-2016 14:36:24 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416
[02-Jun-2016 14:39:51 UTC] PHP Fatal error: Class 'Joomla\String\StringHelper' not found in /home/webernet/public_html/vinosbaco/administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart.php on line 416

Support

Hello,

Is your Joomla installation up-to-date? This class is available in Joomla 3.5.0 and up.

Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory

Log in to reply to this topic.