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K2 Available Fields #6701

Open nphic opened this topic Wednesday, 05 February 2014 · 4 replies
Author

Folks,

I am trying to export the K2 Categories fields into a CSV. I created a template and saved it. I reopened it and all the settings are correct. When I go to the field tab, the drop down for "select field" is empty. What am I doing wrong?

Thanks,
Joe

Support

Hello Joe,

When you have no fields in the Select field dropdown it means that CSVI has no available fields. Please go to the Available Fields page and click on Update. This should populate the available fields.

Let me know how it goes.

Kind regards,

RolandD

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Author

Roland,

Thanks. I have it a try, but errors out on virtuemart tables. I click the "Return to Control Panel" and then go back to Available Fields. Nothing is there. Any guidance?

Thanks,
Joe

Support

Hello Joe,

Can you private message or email me login details to your site and FTP access? I will take a look and fix it. This I think is the easiest approach for now.

Kind regards,

RolandD

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Support

Hey Joe,

The problem has been fixed. AS I mentioned before that this should have been fixed but for some reason the fix did not go through in the latest release. Thanks for reporting it.

The problem was the Xmap VirtueMart plugin, that is why CSVI thought you were using VirtueMart.

All solved now.

Kind regards,

RolandD

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