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Resolved Internal Server Error on import

  1. paco49ers
    paco49ers
  2. RO CSVI
  3. Friday, 15 January 2016
  4.  Subscribe via email
Hello,

after fixing my original problem now I get the following error

An error has occured during the import. Below the information received from the server.
Status error: 500
Status message: Internal Server Error
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

I had checked my log file and have this messages:

Warning 187.190.222.37 mod_fcgid: read data timeout in 45 seconds, referer: http://exoticlovesexshop.mx/administrator/index.php?option=com_csvi&view=import

Error 187.190.222.37 Premature end of script headers: rantai.php, referer: http://exoticlovesexshop.mx/administrator/index.php?option=com_csvi&view=import

Please help
0
Responses (5)
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

I moved this topic to a new thread as it is a new issue.

The "Premature end of script headers" has been asked and answered before in this thread.

The issue is an old PHP version. Check if you are running at least PHP 5.4.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
paco49ers
paco49ers
Accepted Answer Pending Moderation
Thank you Very much, but my server is running PHP 5.5, I even tried with 5.4 and 5.6 and still the same issue. CSVI 5.x was working nice the problem is with 6.4
  1. more than a month ago
  2. RO CSVI
  3. # 2
rolandd
rolandd
Accepted Answer Pending Moderation
We can't compare CSVI 5 and CSVI 6 as the code base is vastly different. If you can run PHP 5.6 that is even better than PHP 5.5. It is odd that the update of PHP version worked for all other people but not in your case.

So let's see, you are doing an import, can you post the debug log and the file you are import? The debug log can be found in the folder logs/ on the server. It has a name like com_csvi.log.X.php where the X is a number.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 3
rolandd
rolandd
Accepted Answer Pending Moderation
This is not a problem anymore I think because you posted an import question that shows the import is running. Correct?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 4
paco49ers
paco49ers
Accepted Answer Pending Moderation
Thats right now the problem is error 200.
  1. more than a month ago
  2. RO CSVI
  3. # 5
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