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Installation problems #8613

Open Richard Barnett opened this topic Monday, 31 October 2016 · 2 replies
Author

Hi,

We have joomla 3.6.2 and when trying to install CSVI 6.6.4 we receive the attached message. the csvi version 5.21.2 installs fine.

Thanks,

  • csvi_6.6.4.JPG
Support

Hello,
Have a look at the Installation or updating to CSVI 6 documentation to upgrade from CSVI 5 version. There is a procedure which needs to be followed so you avoid all these installation errors.

Kind regards,

Tharuna

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Author

Hi,

I in the end had to wipe all data and tables, including updating but we are there :)

Thank you.

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