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import template load fom ftp server #7994

Open aperezorf opened this topic Wednesday, 27 January 2016 · 1 reply
Author

Hello!!
We are working with a import template type load from server and it is working well, but we need to delete file after import.It does not work.
Another question, previosuly we intent to import with a template ftp server, The test FTP details answers FTP connection is successful, but the import is not possible: " COM_CSVI_CANNOT_READ_FROM_FTP"

Thanks

Support

Hello,

We are working with a import template type load from server and it is working well, but we need to delete file after import.It does not work.

Did you try setting "Delete after import" option to Yes in edit template settings? if yes, Can you send the debug log so i can check why this is happening?

Another question, previosuly we intent to import with a template ftp server, The test FTP details answers FTP connection is successful, but the import is not possible: " COM_CSVI_CANNOT_READ_FROM_FTP"

The possible reason could be that file is not set in correct path or permission issue for the folder in which the file is kept. Can you check on both of these?

Kind regards,

Tharuna

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