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Import Custom fields #8166

Open cleverbargain opened this topic Thursday, 07 April 2016 · 4 replies
Author

Hello,

I read the instructions 20 times and I still cannot make it work :)

I'm attaching:

  1. A screenshot showing my product with a custom field named 'Logo print Colors'. Under this Title there are 5 different values.
  2. The CSV file before import
  3. CSVI-Pro settings before running the 'Process'
  4. The Error message after Running the 'Process'
  5. The empty Error Log

What am I doing wrong?
Thx

  • screenshot.jpg
  • screenshot2-2.jpg
  • screenshot3.png
  • screenshot4.png
  • screenshot5.png
  • screenshot6.png
Support

Hello,

Screenshot 5 is probably the most tell-tale sign of an incompatibility. The field custom_value no longer exists since VirtueMart 2.9.2. The screenshot tells me you are using an older version of CSVI, so you will have to either downgrade VirtueMart or upgrade CSVI.

Kind regards,

RolandD

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Author

Hi, I just downloaded the CSVI Pro V5.21.2 and updating the Custom fields worked 1st try! I can't believe I spent all this time trying to make it work when all I needed was an update! :)

Anyway, I still have 1 more question.

Inside my CSV file i have the Custom-field values placed in the order I want but when I run the CSVI it puts the Custom Fields Values in a mixed order (see attached screenshots)

  • screenshot8.jpg
  • screenshot9.jpg
Support

Hello,

I can't believe I spent all this time trying to make it work when all I needed was an update!

It's good practice to use up-to-date versions of everything.

i have the Custom-field values placed in the order I want

As you want but not how the database wants ;) Check the Product import with custom fields documentation. At the bottom it is explained how to do the ordering.

Kind regards,

RolandD

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Author

Easy!

Thank you for your replies :)

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