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Hikashop order export - Can't add customer info #8234

Open simplecms opened this topic Tuesday, 03 May 2016 · 7 replies
Author

I need to be able to export order info from Hikashop but if I choose the "Operation" of Orders, then the customer fields are not available. How can I have the order's customer info display in the export?

Support

Hello,

Please see the Missing fields in CSVI article. This should give you all the fields you need.

The billing and shipping details are available for a HikaShop order export.

Kind regards,

RolandD

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Author

Nice! That did the trick!

One more question - is there an easy (ie, not edit the template) to specify in the backend a date range to run the export from?

Ie. my client wants to manually specify the dates rather than run the export "Last 30 days".

Support

Hello,
You can use the option "Order date start" to set dates manually. Did you try that?

Kind regards,

Tharuna

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Author

Ok. I can see if my client will go for that. I was hoping to avoid editing the template each time.

Support

Hello,

There is no option to modify the template on the export screen. The only other option would be to use a direct URL where you change the dates in the URL. Perhaps that is an option?

Kind regards,

RolandD

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Author

That would work. How would I do that?

Support

Hello,
Please have a look at the section "EXPORT VIA A LINK" in the document Setting up frontend template which explains how to build a url for export. Your case is to export by date so you need to add form_orderdatestart=XXXX-XX-XX to the link instead of form_orderlist as explained in the document. Hope it helps.

Kind regards,

Tharuna

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