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FTP connection could not be established. Error: T #8461

Open drees opened this topic Saturday, 20 August 2016 · 2 replies
Author

FTP connection could not be established.
Error: The username and/or password is incorrect.

The are entered correctly
in the older version of joomla en csvi it works just fine.

Support

Hello,

You provide very very little information, all I can say is that the FTP connection works for me. CSVI doesn't use it's own FTP system but uses the Joomla FTP system.

Perhaps double-check that all information is correct, make sure that there are no spaces at the start and end of username/password. If you want me to try, send me a private message with the FTP details and I can check here.

In case something has changed with the FTP server, Joomla only supports passive FTP connections.

Kind regards,

RolandD

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Support

Hello,

I have checked the details you send me and CSVI was able to login but then it tried to send the login details again and this server doesn't like that, so it would respond negative. This made CSVI think there was an issue with the credentials. The issue has been fixed in the attached patch file that you can load. After that the FTP should work fine.

Kind regards,

RolandD

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