1. vlada83
  2. RO CSVI
  3. Thursday, 22 October 2015
  4.  Subscribe via email
Hi, i have problem with exporting my products. When i switch on seo urls in template configuration, export can not be done, it ends with error code 500 (Internal Server Error), with non sef urls everything is OK...

do you have any idea, in logs there are no entry, so export does not start

it is xml export
Accepted Answer Pending Moderation
Hello,

This can happen because it is difficult to generate SEF URLs from Joomla's backend. So CSVI makes a call to the front of your website to get the correct URLs.

Do you get this error also when you export for example only 10 products?

As for the error, see the 500 Internal Server Error tutorial for more information.
  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
i got this error if i choose save on server

If i try this setting with download option, i downloaded file with 48b which is empty, only
<?xml version="1.0" encoding="UTF-8"?>
<SHOP>
is in xml file
i tried this with export of whole eshop and with only one category, so it is not problem with number of products

can this be connected with using artio jomsef for sef urls?
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Yes, that will be connected to using Artio Joomsef. Did you get the real error from the error log?
  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
no, i am not sure, where i have to look for this
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Your hosting provider should be able to tell you what the error is in the server error log.
  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
if i try to export it co csv file, i get blank csv file only with first line, which is header with column names
as i wrote in another thread, i can send you plugin for artio joomsef virtuemart extension. Or make it compatbile with vituemart own sef basic system...
  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Hello,

Post the debug log for me to see. Just saying it doesn't work, has little use for me to help you :)
  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
there is nothing in log log is not store but i tried to fix it by adding code return $this->getSEF($url); as you mentioned in another thread. Now i have sef urls from artio
but with double slash
http://www.mydomain.cz//pashminova-sala-piskova-900-26.html
  1. more than a month ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
there is nothing in log
There must be, servers don't kill programs and not write to the log why the process was killed. Unless you have a really bad server setup.

Go to Settings in CSVI and check if your domain name ends with a slash there. If it is, remove the trailing slash and you should have one slash left.

If the domain name doesn't have a slash there, you can create a replacement rule to replace the double slash with a single slash.
  1. more than a month ago
  2. RO CSVI
  3. # 9
Accepted Answer Pending Moderation
no there is not data, system does not add export to the history, last export is the last succesfull
But your advice with addig extra code to export urls via frontend works, but export is too slow now.

I have to use replacement for double slash, but it must be replacement cz.// to cz./ because double slash is after http :-)
  1. more than a month ago
  2. RO CSVI
  3. # 10
Accepted Answer Pending Moderation
no there is not data, system does not add export to the history
CSVI can't add it to the history because it is killed by the server. CSVI can't stand up from the grave :)

But your advice with addig extra code to export urls via frontend works, but export is too slow now.
It is slow because it needs to request the URL from the server for every product.

There is not much else to be done unless someone codes a system that allows extensions to get SEF URLs from the backend. Since you are still on Joomal 2.5, it will never come in that version.

The only other thing I can think of now is to use the replacement rules, but that will be a lot of work to get them in.
  1. more than a month ago
  2. RO CSVI
  3. # 11
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