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Export sample VM products fails #7339

Open jtruelson opened this topic Wednesday, 06 May 2015 · 1 reply
Author

Fresh Install
CSVI Pro 5.21.2
Joomla 3.4.1
PHP 5.3.29
VM 3.0.6.2

I open the sample template to export VM products. The appropriate fields are displayed. I click "go" to download and I get the message:

"Before any fields can be added for export, the template must be saved by clicking on the Save As new button at the top."

I have done this several times with different CSVI export templates with the same result. I am not prompted with a "save as" dialog box.

Support

Hello,

This sounds like you have a JavaScript problem. Check in your browser if there is any error shown. If you have the vmVendor plugin installed and enabled, this plugin must be disabled.

Kind regards,

RolandD

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