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Example Templates not importing #7535

Open jakkies opened this topic Wednesday, 12 August 2015 · 14 replies
Author

Hi Roland

I'm trying to import the example templates with no success using:

[ul]
[li]VirtueMart 3.0.9[/li]
[li]Joomla 3.4.3[/li]
[li]CSVI 6.0.1[/li]
[/ul]

Log Details:
Date 2015-08-12 09:34:50 UTC
Software Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
Processed 2 lines
2015-08-12 09:34:50 0 [DEBUG] Clean up old logs. Found 2 logs and threshold is 25 logs
2015-08-12 09:34:50 0 [QUERY] SELECT csvi_log_id FROM vanesa_csvi_logs ORDER BY csvi_log_id

Please can you advise or assist.
Thanx

Support

Hello,

Can you please try the patch I provided in this thread and let me know how it goes.

Kind regards,

RolandD

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Author

Perfect thanx Roland, the patch did the trick!

Hello rolandd,
I have the exact same problem. I also tried to install the patch that you have mentioned but it says "access is denied".
VirtueMart 3.0.10
Joomla! 3.4.5
CSVI Pro 6.3.0

This is the message i get after trying to restore templates(the example and some custom templates from my old joomla 2.5x and Csvi 5x). :
Details
Date 2015-11-13 08:44:25 UTC
Software Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
Date Time Line Action Comment
Processed 2 lines
2015-11-13 08:44:25 0 [DEBUG] Clean up old logs. Found 16 logs and threshold is 25 logs
2015-11-13 08:44:25 0 [QUERY] SELECT csvi_log_id FROM jt7fx_csvi_logs ORDER BY csvi_log_id

Thank you

Support

Hello,
Can you send the template file you are trying to restore?

Kind regards,

Tharuna

=========================
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Hello,

Attached is the template file.

Thank you

Support

Hello,

The reason you can't import the templates from the CSVI 5 system is because they are in a different format. In CSVI 5, all templates were managed in the CSV format, whereas they are managed in XML as of CSVI 6.

My suggestion would be as follows:[ol][li]Create a test website of your old 2.5 site with CSVI installed[/li][li]Update Joomla to Joomla 3.4.5[/li][li]Update CSVI 5 to CSVI 6[/li][li]Run the backup templates option in CSVI 6 on the test site[/li][li]You should get an XML now of your templates[/li][li]Import the templates into your new site[/li][/ol] No need to worry about incompatibilities as all that is needed on this test site is to keep CSVI working to export the templates in XML format.

Kind regards,

RolandD

=========================
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Hello rolandd,

First thank you for your quick response.
I will try it immediately, but it seems to be right, doing this in order to get easy the XML format from the Csvi 6!

Thank you very much!

Support

You're welcome. Let me know how it goes.

Kind regards,

RolandD

=========================
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hi I have just installed the 6.4.1 pro, trying to install the example templates for virtuemart, but they do not install- just the joomla content related templates - I tried to follow the link in this thread but I get 'access is denied' message

this is the first time I have tried to use the 'pro' version - have always liked the free version - but in the pro version I do not seem to have fields available for things like

product name
images
category path
s desc
desc
custom fields
!!!?

(all of which are easily done in the old 'free' version)

Support

Hello,

Quote:
hi I have just installed the 6.4.1 pro, trying to install the example templates for virtuemart, but they do not install- just the joomla content related templates - I tried to follow the link in this thread but I get 'access is denied' message

Can you share a screenshot on what error you are seeing while installing the template?

Quote:
this is the first time I have tried to use the 'pro' version - have always liked the free version - but in the pro version I do not seem to have fields available for things like

product name
images
category path
s desc
desc
custom fields
!!!?

You need to update available fields by following the link Update Available Fields

Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory

Can you share a screenshot on what error you are seeing while installing the template?

see attached

I am not getting an error - there are just no virtuemart sample templates loading

  • scrnsh1-11-17-15.jpg
  • scrnsh2-11-17-15.jpg
Support

Hello,

Have you updated the CSVI VirtueMart addon as well? You can check if the following file exists: administrator\components\com_csvi\addon\com_virtuemart\install\templates.xml

If that file exists but it is not loading with the Install example templates, you can take the file and put it on your computer. Via the Maintenance menu option Restore templates choose the templates.xml file on your computer and it should be loading as well.

Kind regards,

RolandD

=========================
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there is no templates.xml file in administrator\components\com_csvi\addon\com_virtuemart\install\ --> only tasks.sql & availablefields.sql

thnx for the pointer - I reinstalled the VM plugin and this time the example templates for VM loaded

Support

That meant you had an old VM plugin because it only became available since version 6.4.0. Good to hear all worked out.

Kind regards,

RolandD

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