Error no files found

tharuna commented Monday, 18 September 2017 Support

Hello,
Please check if your given file path is a valid one. You can also use Test Path button on Source tab where you have set your file path in import template settings.

Kind regards,

Tharuna

=========================
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Larancia commented Monday, 18 September 2017 Author

Hi, i use load from ftp path and ftp test is ok..

tharuna commented Monday, 18 September 2017 Support

Hello,
If you select Load from server option, do you see path set in the Load from server field. If yes, then can you remove it and then try the import? If you still have issue, can you post your template XML to check? To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your template and click continue. Download the XML file and post it.

Kind regards,

Tharuna

=========================
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Larancia commented Monday, 18 September 2017 Author

<?xml version="1.0"?> <csvi> <template> <settings> <action><![CDATA[import]]></action> <component><![CDATA[com_virtuemart]]></component> <operation><![CDATA[product]]></operation> <override><![CDATA[]]></override> <source><![CDATA[fromftp]]></source> <local_csv_file><![CDATA[/var/www/vhosts/admin49178387.localhost/quorestore.it/import/prodotti.csv]]></local_csv_file> <delete_file><![CDATA[yes]]></delete_file> <urlfile><![CDATA[http://]]></urlfile> <urlusername><![CDATA[]]></urlusername> <urlusernamefield><![CDATA[user]]></urlusernamefield> <urlpass><![CDATA[]]></urlpass> <urlpassfield><![CDATA[password]]></urlpassfield> <urlmethod><![CDATA[get]]></urlmethod> <ftphost><![CDATA[ftp.mafrat.net]]></ftphost> <ftpport><![CDATA[21]]></ftpport> <ftpusername><![CDATA[]]></ftpusername> <ftppass><![CDATA[]]></ftppass> <ftproot><![CDATA[/conquist/export/]]></ftproot> <ftpfile><![CDATA[prodotti.csv]]></ftpfile> <database_username><![CDATA[]]></database_username> <database_password><![CDATA[]]></database_password> <database_host><![CDATA[]]></database_host> <database_portno><![CDATA[]]></database_portno> <database_name><![CDATA[]]></database_name> <database_table><![CDATA[]]></database_table> <auto_detect_delimiters><![CDATA[yes]]></auto_detect_delimiters> <field_delimiter><![CDATA[,]]></field_delimiter> <text_enclosure><![CDATA[]]></text_enclosure> <use_file_extension><![CDATA[]]></use_file_extension> <im_mac><![CDATA[no]]></im_mac> <use_column_headers><![CDATA[no]]></use_column_headers> <add_extra_fields><![CDATA[no]]></add_extra_fields> <skip_first_line><![CDATA[yes]]></skip_first_line> <overwrite_existing_data><![CDATA[yes]]></overwrite_existing_data> <ignore_non_exist><![CDATA[no]]></ignore_non_exist> <xml_record_name><![CDATA[]]></xml_record_name> <language><![CDATA[it-IT]]></language> <category_separator><![CDATA[/]]></category_separator> <append_categories><![CDATA[yes]]></append_categories> <update_based_on><![CDATA[product_sku]]></update_based_on> <unpublish_before_import><![CDATA[no]]></unpublish_before_import> <recreate_alias><![CDATA[no]]></recreate_alias> <delete_product_customfields><![CDATA[no]]></delete_product_customfields> <use_icecat><![CDATA[no]]></use_icecat> <similar_sku><![CDATA[no]]></similar_sku> <maximumImages><![CDATA[]]></maximumImages> <download_pdf><![CDATA[no]]></download_pdf> <icecat_update_fields> <option><![CDATA[]]></option> </icecat_update_fields> <file_location_product_files><![CDATA[]]></file_location_product_files> <delete_product_images><![CDATA[no]]></delete_product_images> <auto_generate_image_name><![CDATA[no]]></auto_generate_image_name> <type_generate_image_name><![CDATA[product_sku]]></type_generate_image_name> <autogenerateext><![CDATA[jpg]]></autogenerateext> <change_case><![CDATA[none]]></change_case> <autofill><![CDATA[no]]></autofill> <update_only_media_link><![CDATA[no]]></update_only_media_link> <process_image><![CDATA[yes]]></process_image> <keep_original><![CDATA[no]]></keep_original> <convert_type><![CDATA[none]]></convert_type> <save_images_on_server><![CDATA[no]]></save_images_on_server> <redownload_external_image><![CDATA[yes]]></redownload_external_image> <full_resize><![CDATA[no]]></full_resize> <full_width><![CDATA[]]></full_width> <full_height><![CDATA[]]></full_height> <thumb_check_filetype><![CDATA[no]]></thumb_check_filetype> <thumb_create><![CDATA[yes]]></thumb_create> <thumb_extension><![CDATA[none]]></thumb_extension> <thumb_width><![CDATA[300]]></thumb_width> <thumb_height><![CDATA[300]]></thumb_height> <resize_max_width><![CDATA[1024]]></resize_max_width> <resize_max_height><![CDATA[768]]></resize_max_height> <full_watermark><![CDATA[no]]></full_watermark> <full_watermark_right><![CDATA[]]></full_watermark_right> <full_watermark_bottom><![CDATA[]]></full_watermark_bottom> <full_watermark_image><![CDATA[]]></full_watermark_image> <import_nolines><![CDATA[1000]]></import_nolines> <import_wait><![CDATA[5]]></import_wait> <use_system_limits><![CDATA[no]]></use_system_limits> <max_execution_time><![CDATA[]]></max_execution_time> <memory_limit><![CDATA[]]></memory_limit> <post_max_size><![CDATA[]]></post_max_size> <upload_max_filesize><![CDATA[]]></upload_max_filesize> <csvi_template_id><![CDATA[4]]></csvi_template_id> <tags><![CDATA[]]></tags> </settings> <template_name><![CDATA[IMPORTA PRODOTTI]]></template_name> <advanced><![CDATA[1]]></advanced> <action><![CDATA[import]]></action> <frontend><![CDATA[1]]></frontend> <secret><![CDATA[]]></secret> <log><![CDATA[1]]></log> <lastrun><![CDATA[2017-06-19 00:30:03]]></lastrun> <enabled><![CDATA[1]]></enabled> <ordering><![CDATA[0]]></ordering> <fields> <field> <field_name><![CDATA[product_sku]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[0]]></ordering> </field> <field> <field_name><![CDATA[product_parent_sku]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[1]]></ordering> </field> <field> <field_name><![CDATA[multi_variant_title]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[2]]></ordering> </field> <field> <field_name><![CDATA[multi_variant_fields]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[3]]></ordering> </field> <field> <field_name><![CDATA[product_name]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[4]]></ordering> </field> <field> <field_name><![CDATA[COLORE]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[5]]></ordering> </field> <field> <field_name><![CDATA[TAGLIA]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[6]]></ordering> </field> <field> <field_name><![CDATA[product_desc]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[7]]></ordering> </field> <field> <field_name><![CDATA[product_s_desc]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[8]]></ordering> </field> <field> <field_name><![CDATA[category_path]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[9]]></ordering> </field> <field> <field_name><![CDATA[manufacturer_name]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[10]]></ordering> </field> <field> <field_name><![CDATA[published]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[11]]></ordering> </field> <field> <field_name><![CDATA[product_price]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[12]]></ordering> </field> <field> <field_name><![CDATA[product_discount_id]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[13]]></ordering> </field> <field> <field_name><![CDATA[product_tax_id]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[14]]></ordering> </field> <field> <field_name><![CDATA[product_in_stock]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[15]]></ordering> </field> <field> <field_name><![CDATA[file_url]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[16]]></ordering> </field> <field> <field_name><![CDATA[file_url_thumb]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[17]]></ordering> </field> <field> <field_name><![CDATA[file_title]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[18]]></ordering> </field> <field> <field_name><![CDATA[file_description]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[19]]></ordering> </field> <field> <field_name><![CDATA[file_meta]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[20]]></ordering> </field> <field> <field_name><![CDATA[file_ordering]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[21]]></ordering> </field> <field> <field_name><![CDATA[product_mpn]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[22]]></ordering> </field> <field> <field_name><![CDATA[product_override_price]]></field_name> <xml_node><![CDATA[]]></xml_node> <table_name><![CDATA[]]></table_name> <column_header><![CDATA[]]></column_header> <default_value><![CDATA[]]></default_value> <enabled><![CDATA[1]]></enabled> <sort><![CDATA[0]]></sort> <cdata><![CDATA[1]]></cdata> <ordering><![CDATA[23]]></ordering> </field> </fields> </template> </csvi>

tharuna commented Monday, 18 September 2017 Support

Hello,
As i said earlier you have Load from server field set when you select Load from server option in your template settings and on source tab. Can you remove that and then run the import? Which version of CSVI are you using?

Kind regards,

Tharuna

=========================
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Larancia commented Monday, 18 September 2017 Author

ok, now i get: No files found to process in folder
But on server ftp the exist..

tharuna commented Monday, 18 September 2017 Support

Hello,
So your error is solved on import?

Kind regards,

Tharuna

=========================
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Larancia commented Tuesday, 19 September 2017 Author

Yes, but now i get error ok, No files found to process in folder
But on server ftp the file exist...

tharuna commented Tuesday, 19 September 2017 Support

Hello,
The error means that CSVI is not able to read the files in the given folder location. Checking with the template you sent previously, you have set FTP root to /conquist/export/. Can you give full path of the file location and again run the import?

Kind regards,

Tharuna

=========================
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Larancia commented Tuesday, 19 September 2017 Author

HI, another template with similar configuration work...but with this file not work.

tharuna commented Tuesday, 19 September 2017 Support

Hello,
If the configuration works in another template then the error is to do something with the details set for the template. If the issue is with CSVI then it wouldnt be working for the other template.

Kind regards,

Tharuna

=========================
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Larancia commented Tuesday, 19 September 2017 Author

Hi, i have try to upload direct file from pc...i get this error: https://s26.postimg.org/z0ggytxah/Schermata_2017-09-19_alle_11.14.16.png

tharuna commented Tuesday, 19 September 2017 Support

Hello,
I think there is something wrong with your CSVI installation, the page looks broken. Can you try to uninstall CSVI from Joomla Extension manager and do a fresh install? Don't forget to install CSVI VirtueMart addon too.

Kind regards,

Tharuna

=========================
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Larancia commented Tuesday, 19 September 2017 Author

Hi, my file is 27mb...i have try to create a demofile with 5 line and work.

tharuna commented Tuesday, 19 September 2017 Support

Hello,
Please have a look at Manage timeout document and try changing your server limit and also CSVI import limit. See if your import goes well after that.

Kind regards,

Tharuna

=========================
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Larancia commented Tuesday, 19 September 2017 Author

same error

tharuna commented Tuesday, 19 September 2017 Support

Hello,
Can you post your import file to check?

Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory

Larancia commented Tuesday, 19 September 2017 Author

Now i have this error: The uploaded file exceeds the maximum uploaded file size

tharuna commented Tuesday, 19 September 2017 Support

Hello,
You may need to talk to your hosting providers and increase upload_max_filesize limit in your php.ini file to solve this error.

Kind regards,

Tharuna

=========================
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Larancia commented Wednesday, 20 September 2017 Author

Now work, but i get this error in log:
No folder found to process for import

tharuna commented Wednesday, 20 September 2017 Support

Hello,
Can you post the import debug log to check?

Kind regards,

Tharuna

=========================
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Larancia commented Wednesday, 20 September 2017 Author

Date Time Line Action Comment
Processed 3 lines
2017-09-20 00:30:01 0 [DEBUG] Clean up old logs. Found 26 logs and threshold is 25 logs
2017-09-20 00:30:02 0 [DEBUG] No folder found to process for import
2017-09-20 00:30:02 0 [QUERY] SELECT records FROM h8q2p_csvi_logs WHERE csvi_log_id = 85

tharuna commented Wednesday, 20 September 2017 Support

Hello,
Not sure how you managed to get this error in debug log. If there are no folder or file set for import, CSVI would throw this error during import and not in debug log. Since you are saying your import has gone good, i guess the error has nothing to do with your import.

Kind regards,

Tharuna

=========================
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Error no files found #9109

RO CSVI

RO Payments

RO Users

RO Single Sign On