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Edit Template error #7640

Open ivordg opened this topic Wednesday, 23 September 2015 · 14 replies
Author

When trying to edit an existing template (for virtualmart)
i get the following error:

Error
Layout admin:com_csvi/templates/default not found.

I tried to reinstall after removing all the csvi tables.. no luck

Csvi 6.1.2 |
Joomla! 3.4.4

Thx!

Support

Hello,

Did you install CSVI first and then the VirtueMart add-on? That is the order in which they should be installed. You can go to Maintenance -> Tasks and click Reset and confirm.

Try to edit the template again.

Kind regards,

RolandD

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Author

Hi Roland thx for the quicksupport,
Yes i did install the Component first then the VM addon,
I checked older posts in the forum and u advised to do this too,
i tried without luck

Support

Hello,

What happens if you create a new template? Does that give any issues?

Kind regards,

RolandD

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Author

same thing,

Error
Layout admin:com_csvi/templates/default not found.

I tried to create a csvi-export this time..
I cannot edit it

I could give u access to the admin if u want to check for yourself..

Support

Hello,

Send me a private message with access details and I will take a look.

Kind regards,

RolandD

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Support

Hello,

I do not see the error you talk about, what I did see is that English was not initialized in VirtueMart so the VirtueMart templates could not be opened. So I had VirtueMart create the English language tables. Now you can use the VirtueMart templates.

In the template list I saw you used a custom table export but I don't think this is needed as you can use the VirtueMart routines.

Kind regards,

RolandD

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Author

Weird I checked for the language.. (not well enough i guess)

It is running now! Thank you very much for your awesome support!
Pretty sure thats a Big + for this Component
Were can I review it for you :)

Support

Hello,

Glad to hear all is running now.

Were can I review it for you

You can do that at the Joomla! Extension Directory. Thanks.

Kind regards,

RolandD

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Author

Hi Roland,
As said, we finally managed to make an export work.

However, when doing a complete export we see errors. I.e.: regardless of the delimiter used (;or,or £) much data is moved into other columns (starting line 147 in this attachment). Could the reason be that ascii codes are used (for character and html purposes in our product desc or names), since i can see the errors in these columns happen to begin with these kind of codes. ("E& eacute")
Thanks for your help.
Ivor

Support

Hello Ivor,

You can always use the standard delimiter of semi-colon or colon and text enclosure of double-quotes. If you set those and open the file as a UTF-8 file, there shouldn't be any issues. In case you use Excel, make sure you enable the Excel CSV option in your template as Excel will otherwise make a mess of your file.

Kind regards,

RolandD

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Author

Hi Ronald,
We've tried all this. I'll send u login in a pm
thanks
Ivor

Support

Ivor,

Send me the file you get from the export, I will check what is in the file.

Kind regards,

RolandD

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Author

Ivor,

Send me the file you get from the export, I will check what is in the file.

Thanks for all your help Roland; the complete export file has all the fields with respective data in the right order.
Curious whether you needed to adjust any settings in the end, since before it didn't work. With any future problems I will revert to you. Kind regards, Ivor

Support

Hello,

I did not change any settings, only set the delimiters to the normal delimiters and saved the template. That is all I did.

Kind regards,

RolandD

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