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Resolved Don't understand product import with custom field

  1. cloncle
    cloncle
  2. RO CSVI
  3. Thursday, 28 April 2016
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Hi everybody,

I baught CVSI to especially import data in custom fields form Virtuemart but I don't understand the support article https://www.csvimproved.com/support/import/1120-product-import-with-custom-fields.
In fact I try with a simple CSV file with 3 fields (product_sku, custom_title, custom_value), but what I don't understand is why I defined a template with these 3 fileds when product_sku is only available in "Product" operation when I create my template and then my product fields. But when i try to add custom_title and custom_value field they are not available in the field name zone (normal because operation is on product). And when I changed operation to custom fields thenit's the product_sku field which is not available. How can I do this ? Could you help me ? Thanks in advance. Regards, Cyrille.
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Responses (3)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Cyrille,
Your are missing these fields in your template so you need to Update your available fields and you're right, you need "Product" operation in template to import custom fields for a product.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
cloncle
cloncle
Accepted Answer Pending Moderation
Hi Tharuna,

Thanks for your reponse. I update the available fields and I have now the custom fields. I try a first import and it seems to work well, but whenI try the same import once again I have this message : "No supported fields have been found in the import file".

I don't understand. Here is my CSV file :

"product_sku";"custom_title";"custom_value"
"CAOMAPINFOPERF";"Public";"Test de public"

I join the template fields parameter and the error message.

Thanks in advance.

Regards, Cyrille.
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TemplateField.jpg TemplateField.jpg
ErrorMessage.jpg ErrorMessage.jpg
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
In your template settings on File tab, set option Use file for configuration to No and then try doing the import. Let me know how it goes.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
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