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CSVI 6.6.1 folders not writable #8391

Open bestcons opened this topic Tuesday, 12 July 2016 · 3 replies
Author

Hi Roland,

Next to not showing the 6.6.1 version, I found another problem.
In CSVI About I have the messages that the folders /tmp/com_csvi and /tmp/com_csvi/export are not writable, saying that an error occurred creating the folder. Trying to fix this leads to an Error message.

Support

Hello,

Next to not showing the 6.6.1 version

The problem is because of wrong version number in manifest file, it will be fixed in our next 6.6.2 release.

In CSVI About I have the messages that the folders /tmp/com_csvi and /tmp/com_csvi/export are not writable, saying that an error occurred creating the folder.

You dont seem to have right permissions for your tmp folder. Fix the permission and the error will be gone.

Trying to fix this leads to an Error message.

This is something which needs to be fixed from your server. CSVI has nothing to do with it.

Kind regards,

Tharuna

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Support

Hello,

In addition to the above, you can also create folders using FTP or via the control panel provided by your hosting provider.

Kind regards,

RolandD

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Author

Hi Roland,

That's what I did.
Thanks.

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