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COM_CSVI_NO_USERGROUP_FOUND #8221

Open alceste opened this topic Wednesday, 27 April 2016 · 1 reply
Author

Hello,
I need import users from a web with Joomla 2.5.28, VM 2.6.12 and CSVI 4.5.4 to new web with Joomla 3.5.1, VM 3.0.6 and CSVI Pro 6.5.5. When I analize the CSV file to import it is Ok. When I previsualize the CSV file in a import proces I see it ok. But when I try to do the import the result is: Failure. Debug message: COM_CSVI_NO_USERGROUP_FOUND. In a CSV file exist a field with the named: "usergroup_name" but not "usergroup". I try again after renamed "usergroup_name" to "usergroup" in a CSV filed but no runs. I don't know how I can addition this file because the origen is a Virtuemart users and this field not exist in this table. The field usergroup belongs to Joomla user groups. I don't know how combine files from Joomla User Groups and Virtuemart Users in a same template. The structure of CSV flie is that:
^address_1^^address_type^^address_type_name^^city^^customer_number^^email^^first_name^^last_name^^middle_name^^name^^params^^password^^perms^^phone_1^^shopper_group_name^^usergroup_name^^username^~^zip^
Excuse my English.

Support

Hello,
The correct name of the field is usergroup_name, the error will be shown if the imported name in CSV file doesnt match with user group name in Joomla user table. Make sure that you have the user group created before importing it.

Kind regards,

Tharuna

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