1. CIRCUTOR
  2. RO CSVI
  3. Wednesday, 09 December 2015
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Hello,
since we upgraded to the last version of CSVI pro (6.4.2) some fields are missing when export Virtuemart products.

- These are the fields we have been exporting before upgrading:
product_sku, product_parent_sku, product_name, product_s_desc , product_desc, slug, pordering, category_path, metaauthor, metadesc, metakey, metarobot, product_url (these fields are available in import, but not all in export)

- But these are the fields we can export now:
product_sku, pordering, metaauthor, metarobot, product_url

I've done Maintenance-tasks-reset and Maintenance-available fields-update, but I can't add the missing fields.

These are the settings for more information to help us

Setting Value
Display errors No
Magic quotes runtime No
Magic quotes gpc No
PHP version 5.5.30
Joomla! version 3.4.5
Database schema version 6.4.2

Thanks
Accepted Answer Pending Moderation
Hello,
Seems like your available fields table is not getting updated properly. can you try this Uninstall CSVI, Install CSVI and then install the VirtueMart addon, update the available fields and see if you can see these fields?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hello,

You said you upgraded, from which version did you upgrade?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Done, but the result is the same.

The version before was 5.16 pro, I said "upgrade" but I'm not really sure. We passed from J2.5 jo J3 with the help of a company and they made all the job.
  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
I think the issue is in the database structure because the index is incorrect on the availablefields table. Can you delete the csvi_availablefields table from your database and then do the uninstall and install of CSVI and the VirtueMart addon.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
I've done your suggestions, now all the fields appear correctly when export.
But I see that the field product_url is not showing the url how it used to do, here is a sample of the same sku with the two options.

Export SEF URLs? Yes
index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=340&virtuemart_category_id=148&Itemid=1

Export SEF URLs? No
/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=340&virtuemart_category_id=148&Itemid=1

Maybe is a virtuemart issue?
Thanks
  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Hello,
It looks like you haven't enabled your SEF URLs. Check if you have any external SEF extension enabled or try enabling Joomla SEF plugin.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Solved!
It was missing the domain name in settings, now is working well.

Thanks for your help
  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
Glad to hear its solved!
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
Hello

I am facing somewhat similar issue when trying to export Categories and Products. Fields like product_name and category_name are not in the Visual Available Fields.

I did the steps mentioned in this topic (delete the available fields table, uninstall & reinstall and also specified the domain) but still unable to find these "missing" fields. See attached.

Have I missed something or any other possibilities?

Joomla version: 3.4.5
Virtuemart version: 3.0.12
CSVI version: 6.4.3

Thanks in advance
  1. more than a month ago
  2. RO CSVI
  3. # 9
Accepted Answer Pending Moderation
Hello,

It might be you have an issue if you updated from an older CSVI version. What you can do is delete the table csvi_availablefields from the database. Uninstall CSVI and then install CSVI and the VirtueMart addon again. You should have all the fields then or if not you may have to do the update of the available fields once more.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 10
Accepted Answer Pending Moderation
Hello Roland

Thanks for your reply.

It's not an update from an older version. This was a fresh purchase and download direct.

Anyway, I did the delete table, uninstall & reinstall steps but still issue exist.

How to update the available fields once more?

Regards


Patrick
  1. more than a month ago
  2. RO CSVI
  3. # 11
Accepted Answer Pending Moderation
Hello Patrick,

How to update the available fields once more?
Follow the steps outlined in the Missing fields in CSVI tutorial. See if that helps.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 12
Accepted Answer Pending Moderation
Hi Roland

Did the reset but still no joy.

Will PM you with login details so that you can have a look.

Thanks
  1. more than a month ago
  2. RO CSVI
  3. # 13
Accepted Answer Pending Moderation
Hello Patrick,

I logged in, hit the Update button on the Available Fields page and as far as I can see all fields are there now. Can you confirm?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 14
Accepted Answer Pending Moderation
Hi Roland

Yes. All fields seem to be there now.

Thanks

Patrick
  1. more than a month ago
  2. RO CSVI
  3. # 15
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