Every time I attempt to "update" any combination of virtuemart items (with import or export selected) I get the message: "An error occured processing the records. The error occured is shown below if available. Additionally check your server log for any errors or warnings.
The page shows no error, and have not found anything of significance in the server's error logs. Is this something I am doing wrong, or is there a known work-around?
System info:
Joomla 3.5.1
CSVI Pro 6.5.7
Any information would be helpful. I am brand new at this, but was attempting to follow the documentation in order.
- plainhavoc
- RO CSVI
- Tuesday, 03 May 2016
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Accepted Answer
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Hello,
The problem could be a plugin or perhaps that VirtueMart debug information. You can also check the documentation analyze problems to see what happens in the background. This should give us some more information as to what is going on.
The problem could be a plugin or perhaps that VirtueMart debug information. You can also check the documentation analyze problems to see what happens in the background. This should give us some more information as to what is going on.
Kind regards,
RolandD
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RolandD
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Accepted Answer
Pending Moderation
The admin page is showing a 500 error.
http://***/administrator/index.php?option=com_csvi&vie…rmat=json&run_id=&key=0&68c5773926a5441a698193dd6d14813d=1&_=1462308041801 Failed to load resource: the server responded with a status of 500 (Internal Server Error)
http://***/administrator/index.php?option=com_csvi&vie…rmat=json&run_id=&key=0&68c5773926a5441a698193dd6d14813d=1&_=1462308041801 Failed to load resource: the server responded with a status of 500 (Internal Server Error)
Accepted Answer
Pending Moderation
Hello,
Can you check your server error logs and get the actual error? 500 internal server error will not give us any information on what has gone wrong. You need to ask your hosting provider to get these server logs.
Can you check your server error logs and get the actual error? 500 internal server error will not give us any information on what has gone wrong. You need to ask your hosting provider to get these server logs.
Kind regards,
Tharuna
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Tharuna
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Accepted Answer
Pending Moderation
Thank you Tharuna, unfortunately I am the hosting provider. I see nothing out of sorts in the logs on this. There is mention of the attempt in the access logs, but nothing at all in error. I will try to set Apache to be more verbose in the reporting while I'm at it.
Accepted Answer
Pending Moderation
Hello,
One thing i noticed in your admin url you posted earlier is that run_id is missing, so something is stopping the server in completing the request. Let us know on what you find.
http://***/administrator/index.php?option=com_csvi&vie…rmat=json&run_id=&key=0&68c5773926a5441a698193dd6d14813d=1&_=1462308041801 Failed to load resource: the server responded with a status of 500 (Internal Server Error)
One thing i noticed in your admin url you posted earlier is that run_id is missing, so something is stopping the server in completing the request. Let us know on what you find.
http://***/administrator/index.php?option=com_csvi&vie…rmat=json&run_id=&key=0&68c5773926a5441a698193dd6d14813d=1&_=1462308041801 Failed to load resource: the server responded with a status of 500 (Internal Server Error)
Kind regards,
Tharuna
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Tharuna
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Accepted Answer
Pending Moderation
After turning error reporting to "development" I was finally able to see errors. Before, they would not even show on server's Apache error logs which is interesting to say the least. The components FlexiContent, and K2 were only installed for testing, and were unpublished according to Joomla, though it appears they were still able to interfere. Since they were not being used, I just uninstalled them, and now everything works as it should!
For future troubleshooting / development, here are the errors.
PHP Fatal error: Cannot redeclare class JFormFieldFctag in ***/administrator/components/com_flexicontent/elements/fctag.php on line 0, referer: ***/administrator/index.php?option=com_csvi&view=maintenance&task=read&component=com_csvi&operation=updateavailablefields
PHP Notice: Use of undefined constant FLEXI_VHASH - assumed 'FLEXI_VHASH' in ***/administrator/components/com_flexicontent/script.php on line 1222, referer: ***/administrator/index.php?option=com_installer&view=manage
PHP Strict Standards: Declaration of K2Element::render() should be compatible with JFormField::render($layoutId, $data = Array) in ***/administrator/components/com_k2/elements/base.php on line 25, referer: ***/administrator/index.php?option=com_csvi&view=maintenance&task=read&component=com_csvi&operation=updateavailablefields
For future troubleshooting / development, here are the errors.
PHP Fatal error: Cannot redeclare class JFormFieldFctag in ***/administrator/components/com_flexicontent/elements/fctag.php on line 0, referer: ***/administrator/index.php?option=com_csvi&view=maintenance&task=read&component=com_csvi&operation=updateavailablefields
PHP Notice: Use of undefined constant FLEXI_VHASH - assumed 'FLEXI_VHASH' in ***/administrator/components/com_flexicontent/script.php on line 1222, referer: ***/administrator/index.php?option=com_installer&view=manage
PHP Strict Standards: Declaration of K2Element::render() should be compatible with JFormField::render($layoutId, $data = Array) in ***/administrator/components/com_k2/elements/base.php on line 25, referer: ***/administrator/index.php?option=com_csvi&view=maintenance&task=read&component=com_csvi&operation=updateavailablefields
Accepted Answer
Pending Moderation
Hello,
Glad that you have solved the issue and Thank you for posting your solution.
Glad that you have solved the issue and Thank you for posting your solution.
Kind regards,
Tharuna
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Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
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