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Resolved Issue in virtuemart variants export

  1. Ondra Meca
    Ondra Meca
  2. Pre-sale questions
  3. Tuesday, 21 May 2024
  4.  Subscribe via email
Hi,
Whenever I try to export product variants, I got a weight or product name field in each variant field. This does not occur in your demo. I have tried changing various template settings or fields but to no avail. The result is the same every time.
In the screenshots, custom fields are are in czech (Barva, Tvrdost, Váha, etc.)

Using
RO CSVI 8.9.3
Virtuemart 3.6.10
Joomla 3.9.20
fields.png
export_1.png
Attachments (3)
fields.png fields.png
export_1.png export_1.png
export_2.png export_2.png
0
Responses (3)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
You need an active subscription to get support on issues. Check the values stored for these custom fields in VirtueMart product details page. I don't see any reason to get these values in export file unless you have the values saved for these custom fields.
Kind regards,

Tharuna

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  1. more than a month ago
  2. Pre-sale questions
  3. # 1
Ondra Meca
Ondra Meca
Accepted Answer Pending Moderation
Hi Tharuna,
Thanks for quick response. These values are not saved for that products. It is working eshop.
I am a little worried when I will pay and the product will not work as expected.
  1. more than a month ago
  2. Pre-sale questions
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
I am a little worried when I will pay and the product will not work as expected.

You mentioned there is no issue in demo site so it is something to do with your site data and templates. . With active subscription we can take a look into your site and can help to fix the issue if the issue is something related to RO CSVI. You can also update RO CSVI to latest 8.10.0 version.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. Pre-sale questions
  3. # 3
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