Hi,
Whenever I try to export product variants, I got a weight or product name field in each variant field. This does not occur in your demo. I have tried changing various template settings or fields but to no avail. The result is the same every time.
In the screenshots, custom fields are are in czech (Barva, Tvrdost, Váha, etc.)
Using
RO CSVI 8.9.3
Virtuemart 3.6.10
Joomla 3.9.20
Hello,
You need an active subscription to get support on issues. Check the values stored for these custom fields in VirtueMart product details page. I don't see any reason to get these values in export file unless you have the values saved for these custom fields.
Kind regards,
Tharuna
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Hi Tharuna,
Thanks for quick response. These values are not saved for that products. It is working eshop.
I am a little worried when I will pay and the product will not work as expected.
Hello,
I am a little worried when I will pay and the product will not work as expected.
You mentioned there is no issue in demo site so it is something to do with your site data and templates. . With active subscription we can take a look into your site and can help to fix the issue if the issue is something related to RO CSVI. You can also update RO CSVI to latest 8.10.0 version.
Kind regards,
Tharuna
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