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Resolved Export users or order - no data has been found

  1. Karel
    Karel
  2. Pre-sale questions
  3. Monday, 14 November 2022
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Hello,
i have your component which i buy last friday. I want export users info VirtueMart Userinfo Export to CVS, but on my virtuemart and i try your demo https://demo4.rolandd.com , but export is:

No data has been found for the selections made

its same on order items. Thank you very much
0
Accepted Answer
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Your demo https://demo4.rolandd.com in virtuemart export order or users info too same.

On our demo site we have users who have been No shopper group assigned. In VirtueMart Userinfo export template on Options tab Shopper group filter is set to "All Shopper groups" and so there is no data exported. I have added "No assigned Shoppergroups" to the filter and now export gets the records on demo site. See attached screenshot. Please try the same with your site's export template and check the export. If you still have problem with export, remove the Vendor filter set in your export template and check.
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Screenshot 2022-11-14 at 5.46.14 PM.png Screenshot 2022-11-14 at 5.46.14 PM.png
Kind regards,

Tharuna

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