Hello,
Support is only given to user issues with active subscription. PDO driver support in export was included in RO CSVI 8.0.0 version so there seems to be some misconfiguration with your RO CSVI installation.
Kind regards,
Tharuna
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Hi Tharuna,
How can I update RO CSVI Component? I need to keep existing export and import setting/template/Logs with new update.
Thanks
Hello,
You need an active subscription to download latest RO CSVI 8.10.0 version. Once you have the latest RO CSVI package you can install it from Joomla extension manager so your current RO CSVI 7.20.0 version will be updated to RO CSVI 8.10.0 version. There will be no changes made to existing export and import templates and settings with update and they will remain the same.
Kind regards,
Tharuna
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