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  2. RO CSVI
  3. Sunday, 21 May 2017
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I have a product feed which gets updated on a regular basis, I have attached the sample file i receive but seem to be having issues trying to run the import.

[img size=500 alt=image]https://image.prntscr.com/image/f8644505e4ec4318a0abfa416f6071d1.png[/img]

Can anyone help point me in the right direction?
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  1. more than a month ago
  2. RO CSVI
  3. # 21
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i have tried reducing the amount of items to import at a time in the limits but it only get to around 2k then fails...
  1. more than a month ago
  2. RO CSVI
  3. # 22
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could this script not be releasing memory on the import cycles and running out of memory?
  1. more than a month ago
  2. RO CSVI
  3. # 23
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Hello,
You havent mentioned on how much lines you have limited on import but what if you reduce it to 50 lines and do the import? Does it still fails after 2k?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 24
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Hello,

could this script not be releasing memory on the import cycles and running out of memory?
Every time the number of lines per import is reached the script restarts and by doing so the import cycles and memory are released. That is why Tharuna is asking to lower the number of Lines per import in your template.

If you keep getting the same error, check if you are not hitting another server limit regarding the number of requests that can be send. Lowering the number of lines per import should also help because the script will sleep the number of seconds set in the template.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 25
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i think I have solved it.

even thought the max execution time was set to 0 it has no effect, i had to change the http, https and nginx directives to add extended timeouts.

If anyone else has this issue then these are the settings from my plesk panel which seem to be working atm without any errors or timeouts.
[img ]https://image.prntscr.com/image/18bd75f8add14a3ba72ae7929679463f.png[/img]
  1. more than a month ago
  2. RO CSVI
  3. # 26
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I seem to be having the issue again when getting at the 2200 mark processing 100 at a time.
[img ]https://image.prntscr.com/image/83b9db4ef52246c780d6af022660f676.png[/img]
  1. more than a month ago
  2. RO CSVI
  3. # 27
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Hello,
You said you have 100 lines per import, what if you reduce it to 50 and do the import?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 28
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