1. Zunok27
  2. Pre-sale questions
  3. Friday, 18 September 2020
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Hello,

I don't work for my example virtuemart category export
error
COM_CSVI_ERROR_RETRIEVING_DATA
no data is loaded

Zunok27
Accepted Answer Pending Moderation
Hello,
Please attach the debug log of the export. To get the debug log check How to collect debug information? document.
Kind regards,

Tharuna

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  1. more than a month ago
  2. Pre-sale questions
  3. # 1
Accepted Answer Pending Moderation
sending export debug log
Attachments (1)
  1. more than a month ago
  2. Pre-sale questions
  3. # 2
Accepted Answer Pending Moderation
Hello,

This is the pre-sale section and not the support section so I am going to move your question to the support section. Please make sure you have an active subscription as we do not provide free support. Unless you registered under a different name, I cannot find an active subscription under your name.
Kind regards,

RolandD

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  1. more than a month ago
  2. Pre-sale questions
  3. # 3
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